FAQ

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Frequently asked questions

Got a question about the Professional Learning Portal?

The answer may be right here!



Browse the glossary using this index

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL

A

Are Education Support staff eligible to register?


C

Can I access my course from home?


Can I access my course out of school hours?


Can I access the courses on an iPad?


Can I register with any email account?


H

How can I register and participate in a course?


How can I unlock the next module?


How can I unsubscribe from email notifications?


How can I view survey responses?


How can I view the progress of the participants in my group?


How do I participate in a forum activity?


I

I can't find the answer to my question. Who can I contact for support?


I created an account but I did not receive a confirmation email. What should I do?


I don't have an enrolment key, where can I get one?


I forgot my password. How can I reset it?


Is there a way I can be notified if someone in my group posts a message in a forum?


T

The module content is not loading for me. What should I do?


W

What kind of data is available to users with mentor privileges?


Why do my bookmarks generate errors?


Why isn't my email address being accepted?